Main Responsibilities
1. Production and service support
a) Remote support through SPS Service Desk, coordination and dispatch of service requests
b) On-site support at sister companies and export sites including calibration, repairs, preventive maintenance and troubleshooting
c) Process validation and qualification according to applicable procedures
d) Installation, updates and set up of service and production software
e) Creating process and equipment related documentation

2. Development of Production and Service
a) Planning, testing and implementing new solutions and technologies for Custom Production and Service

3. Preventive Maintenance
a) Preparing and executing preventive maintenance plans for DGS Custom Production and Service sites
b) Estimation of preventive maintenance intervals
c) Creating and updating preventive maintenance instructions

4. Training
a) Performing training in product, process, equipment handling, maintenance and calibration

5. Competence Centre
a) Providing data for periodical reports from SPS activities
b) Creating reports from visits in sister companies

6. Project Management
a) Participating in projects led by SPS

7. The duty to abide by superiors’ commands referring to one’s work, if they are not against the law regulations or the job agreement.
8. The duty to obey a data protection act.
9. The duty to perform one’s job conscientiously and neatly.
10. Knowledge of QMS procedures and proceeding according to them.

Requirements:
1. Engineer degree , Master degree will be prefer.
2. At least 1 year at position with similar responsibilities or 2 years in production company
3.PROFESSIONAL KNOWLEDGE CONCERNING:
Knowledge of hearing instruments and quality criteria for manufacturing or service of hearing instruments.
Technical and troubleshooting skills.
4.THE KNOWLEDGE OF FOREIGN LANGUAGES:
English speaking and writing abilities equivalent to FCE level

about us

oticon is part of the william demant holding group, a danish owned company with more than 5,000 employees worldwide and revenues totaling jpy 100 billion. oticons products are distributed in more than 100 countries, and 95% of group revenues are generated outside denmark. we have more than 100 years of experience in the hearing aid business, and today the william demant group is one of the worlds leading manufacturers of hearing aids. we have secured this position by being experimental, creative and effective in finding new solutions. and we work together towards a common goal: to provide people who wish to improve their hearing with the best solutions.

oticon始建于1904年，總部設在丹麥首都哥本哈根，是具有百年悠久歷史的跨國專業聽力集團，在全球擁有50多家子公司以及近90家的獨家代理商。產品從醫療診斷儀器、輔助聽力設備、調頻語訓系統、個人通訊設備到計算機軟件等，涵蓋整個聽力學領域。作為全球聽力行業的領導者，奧迪康獲得眾多國際大獎，產品質量上乘獲得業界人士及全球用戶的一致好評。奧迪康秉承以人為本的企業文化，致力于研發更多革新技術和有效的聽力解決方案，與全球聽力專業人士及最終用戶分享知識與經驗。

歡迎訪問奧迪康中國網站：http://www.oticon.com.cn/